FAQ

ABOUT

FREQUENTLY ASKED QUESTIONS

Planning a visit or considering a booking at The Great Hall? Here are some frequently asked questions about our heritage event venue.

GENERAL

How much does it cost to rent event space?

Event rental fees vary depending on which of our four venues you select so that we can provide a personalized quote.

The Great Hall offers four different rental venues and books the full spectrum of public and private events. Pricing depends on the venue, date, time and type of event. Please contact us for a quote.

How do I get to The Great Hall on public transit?

The Great Hall can be reached by taking the TTC 501 Queen streetcar to Dovercourt Road (stop ID: 6859). You can also take the 504 King streetcar to Sudbury Street (stop ID: 4198) and walk about 600 m/ 7 min. north on Sudbury Street to Queen Street West.

Is there parking on-site?

There is no on-site parking at The Great Hall 1119 Queen Street West, 45 Abell Avenue and 18 Ossington Avenue. Limited street parking is also available on Queen Street West and Dovercourt Road. The TTC streetcar stops right at our doors. We can also assist you with valet parking suppliers for your event.

Is The Great Hall accessible?

As of May 2016 these public areas of The Great Hall are fully accessible: The Main Hall, the Conversation Room and the Lower Hall (street level, entrance off of Dovercourt Road). There is now an elevator between the ground floor and second floor of the building. Accessible washrooms are located on both the ground and second floors.

Please note that Studio 3, the Main Hall’s balcony area, and private rental offices are only accessible via steps or stairs. You can read The Great Hall’s full AODA policy here.

INFO

The Great Hall offers four different rental venues and books the full spectrum of public and private events. Pricing depends on the venue time and type of event. Please contact us for a quote.

What is the history of The Great Hall?

Built in 1889.

Can I take photos in The Great Hall?

We would be happy to host your photo or film shoot subject to availability and advance booking. Get details here. Professional photographers attending public performances must be on the organizer’s “media list”. And we ask that wedding parties remain sensitive to other building guests and tenants.

CATERING

The Great Hall provides complete beverage service including various packages and the ability to customize. For food, you must hire your own caterer, an aspect we are happy to assist with.

Do you charge a landmark fee on food vendors at events, like festivals and marketplaces?

Can I use a food truck for catering or as part of my event?

Does The Great Hall have a kitchen?

The Great Hall has a small dedicated service kitchen for caterer use only. There is also a full kitchen and wet bar suitable for serving up to XX guests in Studio 3 making it a great choice for meetings and retreats. Our standard food & beverage policies apply to its use.

Can I bring in my own alcohol?

The Great Hall provides full event beverage service including a number of packages and bar/ service options. For AGCO licensing and liability reasons one of our team would be happy to help.

The Great Hall does not permit outside alcohol or wine to be brought in for consumption.

What is a landmark fee? How is it charged?

A landmark fee or commission fee is a percentage of a total caterer’s invoice that is paid to the venue for operating within that venue.

You or your caterer should provide The Great Hall with a copy of their final pre-event quote no later than 3 days before the event and a copy of the final invoice no later than 7 days after the event. [Invoicing?]

Can I use a caterer who is not on your list?

Absolutely. All caterers must have insurance and will be subject to a 15% landmark fee.

Who are your caterers?

You can find a list of The Great Hall’s recommended catering and event partners here. These are businesses we have worked with before who are familiar with our venue and event spaces.

CONCERTS & SHOWS

Do you have a coat check?

During the winter months coat check is available for a nominal fee at most public events. The Great Hall is not responsible for lost or stolen items.

What is your camera policy for shows?

The Great Hall’s camera and photography policy for performances varies depending on the organizer large DSLR cameras (cameras with a detachable lens) are not permitted at performances. If you would like information for a specific event or to enquire about media accreditation, please check our Calendar and contact the event organizer/ presenter directly.

Do I have to be 19 to attend a show?

Under-age patrons are permitted at some public performances hosted in The Great Hall. However they are not allowed to purchase and/or consume alcohol. Some events or areas may be restricted to persons 19 years and over. Please check the event for an all ages or 19+ designation before purchasing tickets.

Will there be seating at the show I’m seeing?

There is no fixed seating in any of The Great Hall’s venues with the exception of limitedpage.

EVENTS & WEDDINGS

What about candles and décor?

Due to fire regulations or battery-operated lights.

The Great Hall is a smoke-free environment. No open flames are permitted; candles must be votive type or surrounded by a hurricane, lantern or cylinder shade. The use of confetti, glitter or any projectiles is prohibited.

Are there spaces that work for projection?

Can I hang things from the ceiling?

What is the SOCAN fee?

It is an outside $XX fee for playing pre-recorded or copyright music at an event. It is our legal copyright obligation to collect this fee and submit it to the Music Industry Association. For more information.

Is there public Internet access?

Yes. [Details…]

Do you have in-house A/V equipment?

The Main Hall features a full.