FAQ

ABOUT

FREQUENTLY ASKED QUESTIONS

Planning a visit or considering a booking at The Great Hall? Here are some frequently asked questions about our heritage event venue.

GENERAL

How much does it cost to rent event space?

The Great Hall offers four distinctive rental venues and books the full spectrum of public and private events. Pricing depends on the venue, date, time and requirements of an event.

Please contact us for a quote.

How do I get to The Great Hall on public transit?

The Great Hall can be reached by taking the TTC 501 Queen streetcar to Dovercourt Road (stop ID: 6859). You can also take the 504 King streetcar to Sudbury Street (stop ID: 4198) and walk about 600 m/ 7 min. north on Sudbury Street to Queen Street West.

Is there parking on-site?

There is no on-site parking at The Great Hall. There are however a number of Green P options in the area; 1119 Queen St West, 45 Abell Ave. and 18 Ossington Ave.  Alternatively there is street parking available on both Queen St W and Dovercourt Rd.

Lots rentals and valet services are available and can be coordinated through the venue at organizers request.

Is The Great Hall accessible?

As of May 2016 The Great Hall is fully accessible: The Main Hall, the Conversation Room and Longboat Hall (street level, entrance off of Dovercourt Road). There is now an elevator between the lower floor and second floor of the building. Accessible washrooms are located on both the lower level and the second floor.

You can read The Great Hall’s full AODA policy here.

CATERING

The Great Hall provides complete beverage service including various packages and the ability to customize. For food, you must hire your own caterer, an aspect we are happy to assist with.

Does The Great Hall have a kitchen?

The Great Hall has dedicated service kitchen areas for caterer use.

What is a landmark fee?

A landmark fee is a percentage of a caterer’s total invoice that is paid to the venue for operating within that venue.

Who are your caterers?

You can find a list of The Great Hall’s recommended catering and event partners here.

Can I use a caterer who is not on your list?

Absolutely. All caterers must have insurance and will be subject to a landmark fee.

CONCERTS & SHOWS

Do you have a coat check?

During the winter months coat check is available for a nominal fee at most public events. The Great Hall is not responsible for lost or stolen items.

What is your camera policy for shows?

The Great Hall’s camera and photography policy for performances varies depending on the organizer. Typically large DSLR cameras (cameras with a detachable lens) are not permitted at performances.

Do I have to be 19 to attend a show?

Under-age patrons are permitted at some public performances hosted in The Great Hall. However they are not allowed to purchase and/or consume alcohol. Some events or areas may be restricted to persons 19 years and over. Please check the event for an all ages or 19+ designation before purchasing tickets.

Can I bring bottled water into The Great Hall?

The Great Hall does not allow outside food and beverage into the building. Upon entry, fans will be asked to leave the items in question at the door.

EVENTS & WEDDINGS

What is the SOCAN fee?

It is an outside fee for playing pre-recorded or copyright music at an event. It is our legal copyright obligation to collect this fee and submit it to Society of Composers, Authors and Music Publishers of Canada.

VENUE POLICIES

What is your alcohol policy?

See our alcohol policy here